Stuck on how to do something in QuickBase and not sure where to turn? Data Collaborative can help. We were the first company to provide telephone support for QuickBase. Our seasoned database developers know all the ins-and-outs of QuickBase and can quickly resolve your issue - often while talking to you!
Our Support team is highly responsive. Depending on the level of urgency, you can expect to hear from us within three hours and always within one business day (unless there is a requirement to work with a third party vendor at which point we are at their mercy.)
We use screen sharing, so you can show us where you need the help and our developers will walk you through the solution. The unique benefit of this solution is that you learn as we go. If you’re on a tight deadline, you can hand the project off to us and we’ll get it done quickly and efficiently.
Let’s Get Started.
We know your time is valuable so we make it easy.
The cost is $160 per hour.
And we don’t round up — you’re only billed for the fraction of an hour that you use (15 minute minimum). There is no annual fee, no mandatory subscriptions. Rather, you’re billed only for the time you use.
Submit a Support Request.
Fill out our online support request form. Be sure to be as specific as possible about what you need help with, what your timeframe is and what the level of urgency is.
Make a deposit.
A two hour deposit of $320 is conveniently handled via major credit cards. We accept MasterCard, Visa, Discover and American Express. The deposit will cover your first two hours of work with a developer. If your project exceeds two hours, you will receive a monthly invoice for services rendered.
You’re ready to go.
As soon as your request and deposit are received, a developer will contact you to arrange a mutually agreeable time to meet.
Is Phone Support right for you? If you’d like more information about whether phone support is the right solution for your company, please complete this form. You'll receive a call back from Data Collaborative within one business day. There is no charge for this initial call.
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